General Information

Payment

 
Self Payment
Corporates
Insurance/ Medical Health Card Holders
JomPAY

 
 




Self Payment

Upon Admission

  • Deposits are collected - amount depends on the type of medical treatment and room type
  • Additional deposits will be collected in the event that the initial deposit is insufficient
  • Payment can be made in the form of cash or major credit cards or cheques
  • Escorted to your room for further medical treatment/observation

Upon Discharge

  • Proceed to Ward Clerk, who will prepare the bill, then to Cashier Counter to settle the full bill
  • Collect medication at the Ward Pharmacy
  • Discharge
  • Come back for follow up visit





Corporates

Upon Admission

  • Present Guarantee Letter (GL) or Certified Admission Letter (CAL) before admission
  • In case of emergency, please present GL or CAL on the next working day
  • Escorted to your room for further medical treatment/observation

Upon Discharge

  • Ward Clerk will prepare the bill
  • Proceed to Cashier Counter to settle any amount in excess, not covered by the company
  • Discharge
  • Come back for follow up visit





Insurance / Medical Health Card Holders

Upon Admission

  • Present card before admission procedure
  • A deposit of RM300 - RM500 will be collected to offset any related charges not borne by insurer
  • Admission staff will inform insurance company of your admission and entitlement
  • Your consent to release medical information is required to abtain initial quarantee status
  • In the event the insurance company or MCO Company does not quarantee your admission, the Ward Clerk/Corporate Billing Cleck will notify you and you will be required to place a further deposit or to settle the bill

Upon Discharge

  • Ward Clerk will prepare the bill
  • Medical Claim Form will be filled up by your attending doctor and faxed to the insurance company or MCO company
  • The company will fax the final quarantee letter to the hospital if your admission is covered
  • In the event that the insurance company or MCO Company does not quarantee your admission, the Ward Clerk/Corporate Billing Clerk will notify you and you will be required to place a further deposit or to settle the bill 
  • Proceed to the Cashier Counter. The balance of your deposit will be refunded to you after deducting any charges not borne by the insurers. You are required to present the original official receipt for the refund
  • Collect medication at the Ward Pharmacy
  • Discharge
  • Come back for follow up visit





Payment Options :


1. Pay at the cashier's counter by cash, credit / debit card.
2. Pay via online at Internet by CIMBCLIKCKS or Jompay
3. Remit via online / ATM to HOSPITAL LAM WAH EE CIMB Account no.

Please fax or email the remittance slip with patient's name, registration or account number to Email : pac@hlwe.com or fax : 04-652 8620 / 652 8674


JomPAY

A new payment solution which enable customers to make online payment via saving/current account or credit card anywhere and anytime.

3 easy ways to start JomPAY

Step 1: Look out for the JomPAY logo and Biller Code on your bill.
Step 2: Log on to your preferred Internet or Mobile Banking and look out for JomPAY.
Step 3: Enter the Hospital Lam Wah Ee Biller Code 9076, Ref-1: Account No. / MRN, Ref-2: Patient Name and Total amount to proceed with your payment. One Bill per each transaction.


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