Specialties & Services

Psychological and Counseling Services

Introduction - Psychosocial Department
To provide psychological and counselling services to children, adults and their families with mental health issues, from basic life stresses to more complex and difficult issues.

Medical Social Work

  • To provide effective medical social support services to patients and families where illness, medical care and treatment are complicated by social and emotional problems.
  • To plan, organize, coordinate and implement social work programs.

Life Can Be Challenging, Take Charge....Live Life
Do these difficulties sound familiar?

  • Learning and Behavioural Difficulties
  • Sleep Difficulties
  • Excessive Fear and Anxiety
  • Repetitive Thoughts and Behaviours
  • Depression
  • Eating and Weight Problems
  • Relationship Challenges
  • Stress/Anger Management Difficulties
  • Somatic Complaints and Persistent Pain
  • Adjustment Difficulties
  • Complicated Post Hospital Care
  • Grief and Bereavement


Our Team

Clinical Psychologist
Clinical Psychologists help clients to identify problems, including emotional, mental and behavioural in their lives. Through observation, interviews and tests, the clinical psychologists will diagnose any existing or potential difficulties/disorders. Then, together with the client, they will formulate a treatment plan according to the client's needs. Clinical psychologists will monitor the client's progress on a regular basis to ensure that their needs are met by the course of action, and to adjust it if necessary.

Counselor
Counselors help clients identify goals and potential solutions to problems which cause emotional turmoil, help clients to improve communication and coping skills, strengthen their self-esteem, promote behaviour change and optimal mental health

Medical Social Worker
Medical social workers provide medical social support services to patients and families where illness, medical care and treatment are complicated by social and emotional problems. They work closely with other departments within the hospital such as welfare officers, patient educators, dietitians and extend it to other different professionals such as NGOs, social agencies and health care services in managing cases.


Services
The scope of services includes psycho education, cognitive behavioral therapy family therapy, stress and anger management, behavioral management, supportive play, counselling, discharge planning services, information and referral services for accessing to community resources and home visits. The department also undertakes the training of hospital staff in dealing with social and psychological issues; plan, coordinate and implement social work programs such cancer survivors support group and voluntary club.

Psychotherapy and Counselling
Psychotherapy/Counselling is the use of psychological means to assist clients in addressing and overcoming issues that cause distress. Psychotherapy/Counselling sessions are typically conducted for individual and couples/families.

Psychological Assessment
Psychological assessments are tests that are administered to help assess client's functioning in various areas. Psychological assessments are used to obtain information pertinent to diagnoses of mental health conditions, to identify the factors that could have maintained the problem and also to predict which areas the client is likely to face difficulties. These tests may be used to assess the following areas:

  • Cognitive/Intellectual Functioning
  • Emotional and Behavioural Functioning
  • Neuropsychological Functioning
  • Personality

Psychoeducation
Psychoeducation is a form of education aimed at increasing awareness of mental health issues and preventing mental illness. In psychoeducation, clients and their significant others shall gain information on how to manage, cope and care for others with mental health problems/illnesses.

Biofeedback Therapy
In biofeedback, client practices the mind-body techniques along with therapist as he/she listens to the guidance from therapist and receiving personal, real-time feedback on-screen. This feedback allows clients to gain voluntary control over psychological processes/responses.

Supportive Play Therapy
Children express more of themselves through play than speech. For children, toys are their words and play is their conversation. They will use the play materials to directly or symbolically act out feelings, thoughts and experiences that they are not able to meaningfully express through words.

Discharge Planning
Discharge planning allows clients and their families to prepare for the transition from hospital to home or another level of care. We assess the psychosocial needs of clients and families before we intervene with the aim to enable clients to receive continuing care after they leave the hospital environment.

Information and Referral
We provide information and referral services for accessing to community resources, on medical equipment, nursing home, related social agencies and health care facilities based on client's specific needs.

Home Visit
We conduct home visit where the helping process can be more effective if conducted at home.

Support Play
We provide support to people whose lifestyles are affected by cancer with the aim to improve the quality of life of cancer survivors and their caregivers.

For Enquiry and To Make an Appointment
We meet with clients on an appointment basis. Please call, e-mail or visit us to schedule an appointment.

Consultation Hours:

Mondays to Fridays : 8:30 am - 5 pm
Saturdays :8:30 am - 1 pm

Contact:
Tel: +604 652 8987 /+604 652 8997
Fax: +604-6570940
Email: psychosocial@hlwe.com
Location: 7th Floor, Psychosocial Department



Consultation strictly by appointment only.