1.   Is this hospital a private hospital or a government hospital?
  This is a private not-for-profit charity hospital.
   
2.   How can I get to Hospital Lam Wah Ee?
  Coming from Penang Bridge to Penang Island, please look out for the signboards.
1) from the Penang Bridge going to Georgetown
2) "Tesco" on your left and do not turn until
3) At the signboard (Batu Ferringhi) go straight and enter the "Udini underpass and
4) come out into Green Lane
5) Pass the 2nd traffic lights and go up the Autopont (fly-over)
6) Hospital Lam Wah Ee is on the right side. Please click Our Map

 
3.   What are the facilities available in this hospital?
  Please click Facilities & Services and Our Centres.
 
4.   What are the disciplines available in this hospital?
  Please click Specialties
 
5.   What are the visiting hours?
  Please click Consultation Hours & Visiting Hours.
 
6.   Generally, what are the consultation hours in the clinics?
 
Consultation hours:
Mondays - Fridays 10 am - 12:30 pm
  2 pm - 4:30 pm
Saturdays 10 am - 12:30 pm
Sundays & Public Holidays Closed
 
7.   How do I find out whether the doctors are available for consultation on that day?
  Please look at the Doctors' Leave Schedule.
 
8.   What time shall I register for morning or afternoon consultation?
 
Our registration counters starts at 7 am.
Queue number starts from 6:30 am.

Please inform the receptionist if you are registering for afternoon session.
 
9.   Where can I register myself in this hospital?
 

New patients to be registered at the ground floor registration counter.

REGISTRATION COUNTER
Ground Floor

24 Hours
Daily Registration starts at 7 am
Queue number starts from 6.30am

Hospital running 24 hours register for Accident and Emengency Case

OPD-1 (For Follow up case / existing patient)
Mondays to Fridays:    7 am - 5 pm
Saturdays:     7 am - 1 pm
Sundays/Public Holidays:    Closed
OPD-2 (For Follow up case / existing patient)
Mondays to Fridays:    7 am - 5 pm
Saturdays:    7 am - 1 pm
Sundays/Public Holidays:    Closed
Dental Centre
Mondays - Thursdays:    8:30 am - 7:30 pm
Fridays :    8:30 am - 5:30 pm
Saturdays & Sundays :    8:30 am - 1:30 pm
Public Holidays:    Closed
Health Screening Centre
Mondays to Fridays:     7:30 am - 4 pm
Saturdays:     7:30 am - 12 pm
Sundays/Public Holidays:    Closed
Rehabilitation Centre
Mondays to Fridays:     8 am - 9:30 pm
Saturdays:    8 am - 1 pm
Sundays/Public Holidays:    Closed
Last Registration   8 pm

You are required to register at the respective registration counters according to the specialties as shown below:

REGISTRATION COUNTER SPECIALTIES
GROUND FLOOR CLINICAL ONCOLOGY
EAR, NOSE & THROAT SURGERY (Dr Neil Solomons)
EMERGENCY MEDICINE
GENERAL SURGERY
ORTHOPAEDIC SURGERY
PSYCHIATRY
SPINE SURGERY
MEDICAL OFFICERS

REGISTRATION COUNTER SPECIALTIES
OPD-1 (Level 1) CARDIOLOGY
CARDIOTHORACIC SURGERY
EAR, NOSE & THROAT SURGERY
FERTILITY MEDICINE 
GASTROENTEROLOGY & HEPATOLOGY 
GERIATRIC MEDICINE 
INTERNAL MEDICINE
NEUROSURGERY
OBSTETRICS & GYNAECOLOGY
RESPIRATORY MEDICINE

REGISTRATION COUNTER SPECIALTIES
OPD-2 (Level-1) IINTERNAL MEDICINE & NEPHROLOGY (Dr Vijaya B Ramasamy)
OCULOPLASTIC & ORBITAL SURGERY 
OPHTHALMOLOGY 
PAEDIATRICS
VITREORETINAL SURGERY

REGISTRATION COUNTER SPECIALTIES
HEALTH SCREENING
(Level-7)
CLINICAL PSYCHOLOGY
DIETETICS AND NUTRITION
HEALTH SCREENING
 
10.   Is there any night clinic available in this hospital?
  There are Paediatric Night Clinics which operate

Paediatric Night Clinic
Doctor Dr Cheang Hon Kit
Day Mondays, Wednesdays, Fridays
Time 7 pm - 9 pm

Paediatric Night Clinic
Doctor Dr Tan Eng Guan
Day Tuesdays and Thursdays
Time 7 pm - 9 pm

There is also an Obstetrics & Gynaecology Night Clinic that operates

Obstetrics & Gynaecology Night Clinic
Doctor Dr Tee Yi Torng
Day Thursdays
Time 7 pm - 9 pm

Note: Registration for night clinics and queue number time start from 5:30pm

 
11.  
 
Dato' Dr. Yip Kok Thye Mondays & Thursdays
Mr. Chin Chean Kok Wednesdays
Mr. Eric Yong Tuesdays
Mr. Khaw Kar Teng Wednesdays & Saturdays
Mr. Lam Hong Yoong Mondays, Wednesdays & Fridays
Mr. Leong Wing Seng Tuesdays & Fridays
Mr. Loke Tien Hsi Tuesdays
Mr. Loke Wooi Pin Thursdays
Mr. Osman Yahya Tuesdays
Mr. Tan Boon Hoo Mondays & Thursdays
Dr. Chan Jun Yeen Mondays
Dr. Chuah Joo Leong Mondays
Dr. Gopalan Nair Wednesdays (am)
Dr. Koay Aun Na Wednesdays (am) & Fridays (am)
Dr. Neil Solomons No operation day
Dr. Ng Hee Hua Tuesdays (am) & Fridays (am)
Dr. Quah Thong Sai Mondays & Thursdays
Dr. S. Shankar Wednesdays & Saturdays
Dr. Tan Cheng Aun Fridays
Dr. Tan Hui Boon Tuesdays & Thursdays
Dr. Tan Soo Ken Tuesdays (am) & Thursdays (pm)
Dr. Tee Yi Torng Mondays
Dr. Wong Sian Chee Wednesdays & Fridays
Dr. Aw Lin Da Tuesdays
Dr. Yew Yen Harn Mondays (pm) & Saturdays
Dr. Chong Kheng Ling Tuesdays
Mr. Khoo Saye Thiam Wednesdays
Dr. Wong Hui Tong Fridays (am)
 
12.   When is the discharge time?
  Discharge time is 11 am. Late discharge will be subject to additional one day room charge.
 
13.   Does this hospital accept emergency cases?
  Yes, our Accident & Emergency Department is opened 24 hours.
 
14.   Does this hospital provide ambulance service?
  Yes. For ambulance service please call 604 - 652 8686
 
15.   What are the medical packages available in this hospital?
  Please click Maternity Package, Weight Management Wellness ScreeningHealth Screening Package, ESWL Package & Cataract Package, Cataract Extraction & Lens Implant (PHACO) - LA.
 
16.   Is there any cafeteria in this hospital?
  Yes.
Cafeteria hours: 7 am - 7 pm
(The foods served are pork free)
 
17.   Where can I get newspapers, magazines, toys or confectionery?
  A small convenience store is available on the 1st floor near the entrance to the pathology lab
 
18.   Where can I perform my prayers?
  A prayer room (surau) is provided on the ground floor.
 
19.   How often are the Public Health Talks?
  They are held on 2-monthly basis on Saturdays at 2:30pm at the Resource Centre, 7th Floor.
Please click Public Talks for more information.
 
20.   What are the room amenities in this hospital?
  Please click Accomodation.
  • Executive Suite
  • Studio Suite
  • Private Rooms
  • 2 Bedded Rooms
  • 4 Bedded Rooms
  • Common Wards
  • Delivery Suites
  • Baby Care Room
  • Neonatal Intensive Care Unit (NICU)
  • Intensive Care Unit / Coronary Care Unit
  • Daycare Transit Centre
 
21.   How much deposit shall I pay?
  Please click Hospital Charges and Deposits.
 
22.   Where can I get my medical report?
  To obtain your medical report, please proceed to "Medical Report" office on 1st floor.
 
23.   How is the billing system provided in this hospital?
  We provide decentralized billing system. Bill can be settled at cashier counters on 2nd, 3rd or 6th floor.
 
24.   Does this hospital provide 24 hours billing or payment?
  Yes.
During office hours At 2nd, 3rd and 6th floor cashier counters
After office hours At ground floor pharmacy cashier
 
25.   Where can I find assistance for corporate billings and insurance claims?
  For corporate billings and insurance claims, please proceed to the Corporate Billing Office on 3rd floor.
 
26.   Does this hospital accept Health Card?
  Yes. All terms and conditions apply and subject to approval only.
 
27.   Does this hospital accept foreign currency?
  This hospital accepts Indonesia Rupiah, Singapore Dollar, Sterling Pound, Thai Baht and US Dollar. We also provide currency exchange services, for more info please click Currency Exchange Counter.
 
28.   Where shall I certify bills and official receipts?
  For certification of bills and official receipts, please proceed to the Outpatient or Inpatient Billing office on the 1st floor.
 
29.   Where can I donate funds to this hospital?
  Donations can be made at the Finance Department on the 2nd floor during office hours and at the Main Reception Counter after office hours. For more information, please click Donations.
 
30.   Is the donation tax exempted?
  All donations are tax exempted.
 
31.   How to open your X-ray DVD with Microsoft Windows Operating System?
  Microsoft Windows Operating System, Please Click Video Tutorial.
 
32.   How to open your X-ray DVD with Apple Operating System?
  For Apple Operating System, kindly download and install OsiriX Lite from DICOM viewer from OsiriX MD DICOM viewer or any DICOM viewer. You may run the X-ray DVD with OsiriX Lite for viewing purpose only.
 

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CONTACT

OUR LOCATION
No. 141, Jalan Tan Sri Teh Ewe Lim, Jelutong, 11600, Pulau Pinang, Malaysia
+604 - 652 8888