Self Payment

Upon Admission

• Deposits are collected - amount depends on the type of medical treatment and room type
• Payment can be made in the form of cash or major credit cards or cheques
• You will be escorted to your ward

Upon Discharge

• The Ward Clerk will prepare the bill
• Proceed to the Cashier Counter to settle the bill
• Collect medication at the Ward Pharmacy
• Collect medical certificate and investigation results, if necessary, from the nurse
• Please present your parking ticket to the Ward Clerk for validation and to pay at the Autopay Station at ground floor
• Discharged
• Return for follow-up visit

Corporates

Upon Admission

• Present Guarantee Letter (GL) or Certified Admission Letter (CAL) before admission
• In the event of an emergency, please present GL or CAL on the next working day
• You will be escorted to your ward

Upon Discharge

• Ward Clerk will prepare the bill
• Proceed to Cashier Counter to settle any amount in excess, not covered by the company
• Collect medication at the Ward Pharmacy
• Collect medical certification and investigation results, if necessary, from the nurse
• Please present your parking ticket to the Ward Clerk for validation and proceed to pay at the Autopay Station at ground floor
• Discharged
• Return for follow up visit

Insurance / Medical Health Card Holders

Upon Admission

• Present card before admission procedures
• A deposit of RM300 - RM500 will be collected to offset any related charges not borne by insurer
• Admission staff will inform the insurance company of your admission and entitlement
• Your consent to release medical information is required to obtain initial guarantee status
• The Medical Claim Form (Part 1) will be filled up by your attending doctor and faxed to the insurance company or Managed Care Organization (MCO) to obtain initial letter of guarantee.
• In the event when the insurance company or MCO does not guarantee your admission, the Ward Clerk/Corporate Billing Cleck will notify you and you will be required to place a further deposit or to settle the bill

Upon Discharge

• Ward Clerk will prepare the bill
• Medical Claim Form (Part 2) will be filled up by your attending doctor and faxed to the insurance company or MCO to obtain initial letter of guarantee
• The company will fax the final quarantee letter to the Hospital if your admission is covered
• In the event that the insurance company or MCO Company does not quarantee your admission in full, the Ward Clerk/Corporate Billing Clerk will notify you and you will be required to place a further deposit or to settle the bill
• Proceed to the Cashier Counter. The balance of your deposit will be refunded to you after deducting any charges not borne by the insurers. You are required to present the original official receipt for the refund
• Collect medication at the Ward Pharmacy
• Collect medical certificate and investigation results, if necessary, from the nurse
• Please present your parking ticket to the Ward Clerk for validation and proceed to pay at the Autopay Station at groun floor
• Discharged
• Return for follow-up visit

Pay at the cashier's counter by cash, credit / debit card.

Pay online via Online Banking.

Online Banking

Payment can be made online to CIMB Bank Bhd.

CIMB Bank Account No. - 8601008701

Kindly include MRN No. as well as Patient Account No. as References

Remit via online / ATM to HOSPITAL LAM WAH EE CIMB Account.

Please fax or email the remittance slip with patient's name, registration or account number to pac@hlwe.com or fax : 04-652 8620 / 652 8674 04-652 8620 / 652 8674